Collection & Delivery Team Member
Job description and person specification
Recruitment of ex-offenders policy
Salary: Salary grade Point 3, £19,170 rising incrementally to Point 6, £20,344 per annum
Contract type: Permanent.
Hours: Full-time, 37 hours per week
Job ref: VAN
PLEASE NOTE THAT HARP DOES NOT ACCEPT CVs.
IF YOU WISH TO APPLY FOR THE VACANCY ADVERTISED BELOW, YOU MUST COMPLETE THE JOB APPLICATION FORM ABOVE.
Do you believe everyone should have a place to call home and the chance to lead a fulfilling life?
An exciting opportunity has arisen in our delivery team. You will be responsible for things such as ensuring that all arranged collections and deliveries are fulfilled with care, efficiency, co-operation and excellent customer service. Collect donated goods, including heavy items of furniture, from the homes of members of the public, and deliver to HARP’s various charity shop locations in Southend following HARP’s procedures and delivering purchased items of furniture to customers’ homes following HARP’s procedures.
The main purpose of the job:
Driving the HARP shop van and collecting and delivering goods, both from donors’ homes and between our current network of four Charity Shops.
Ensuring safe working practices are observed when lifting and carrying heavy items.
Liaising with donors and customers regarding collections and deliveries, providing an excellent quality of service to help ensure repeat custom, and completing paperwork as required.
The ideal candidate will:
Have experience of driving a medium-sized van (Luton or equivalent) and hitting collection and delivery deadlines.
Have a full clean driving license permitting the driving of Category B vehicles.
Be able to lift and move heavy loads as part of a two-person team throughout the working week.
Be flexible and able to go above and beyond to achieve results, including the ability to work weekends.
Have empathy and understanding for homeless people.
For full details please download the job description above.
For further information about the position or for informal enquiries please contact Lauren Collin on 01702 615000 (option 3).
HARP will provide you with support and training to carry out your role effectively, and to develop your career. Our benefits package includes 25 days annual leave plus Bank Holidays with an extra day of leave awarded after 5 years' service (all pro rata for part time employees).
HARP participate in an auto-enrolment pension scheme through The People’s Pension. Where eligible, you and HARP will each be required to make a contribution to the pension scheme. Employees will also become members of the non-contributory HARP Death In Service scheme. Full details of the schemes can be given on request.
Closing Date: Friday 2nd September 2022 (Midday)
Shortlisting: Friday 2nd September 2022
Interviews: Thursday 8th 2022
To apply click the Apply Now button at the top of this page.
Please quote Ref: VAN.
If you have any problems with the application process, please contact Lauren Collin on 01702 615000 (option 3).
Charity No: 1098126 Registered Provider of Social Housing no.4742
HARP is an Equal Opportunities Employer
HARP is proud
to pay above the
Real Living Wage
for our area